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An error was encountered while retrieving data. If this problem persists, please contact Veson Support.
- Michael Self (Unlicensed)
- Melanie Whitelock
- Former user (Deleted)
FAQs > Error Messages > An error was encountered while retrieving data. If this problem persists, please contact Veson Support.
This is a common error found in the Agent Portal workspace. This error is often caused by the Messaging Service being offline or experiencing issues for a specific client.
This issue can be commonly resolved by:
On-Premise and IMOSlive clients restarting their Messaging Service
Veson IMOS Platform clients reaching out to Veson Support via the Help Center to have a member of the Technical Solutions team restart the client’s Messaging Service
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