Welcome to the Veson Nautical Knowledge Base. In the Help Center, you can view the same articles and contact support as needed.
How to Troubleshoot a Cargo Import
- Carl Schlehr
- Melanie Whitelock
Common issues and errors with Cargo Imports are listed below.
Cargo Imports can fail due to a mismatch of received information and data entered in the Veson IMOS Platform.
Error - Invalid port data in the itinerary. Port data must have valid portNo, portUNCode, portExternalRef or portName
In this instance, the cargo import is falling due to mismatched port information received from the import and information Data Center > Port. Review the port information within the XML and ensure they match the information under the requested Port.
Still need help? Visit the Veson Nautical Help Center.
Copyright © 2017-2024 Veson Nautical LLC All Rights Reserved - Privacy Notice | End User Terms of Use