Welcome to the Veson Nautical Knowledge Base. In the Help Center, you can view the same articles and contact support as needed.
Operations FAQs
- Why does Company Code in Voyage Manager differ from the Vessel Properties?
- How can I lock estimated values in the Voyage P&L?
- How do I add multiple load and discharge activities on the Cargo Handling form?
- How do I delete a Proforma DA or Final DA only?
- How do I delete Other Revenues/Expenses from a voyage?
- Why did Voyage Status change from Completed to Closed?
- Why does voyage bunker consumption not appear in the Voyage P&L?
- Why is a vessel's newly added fuel type not appearing in Voyage Bunkers?
- Why is voyage bunker consumption different from Vessel details?
- How does loaded and discharged LNG cargo impact Voyage Bunker Expenses?
- How can I add waypoints to a voyage itinerary?
- How can I approve a Veslink Form on a past consecutive voyage?
- How do I add drifting to my itinerary while my vessel is awaiting orders?
- Can I change a vessel name midway through a voyage?
- Why is bunker consumption in the Voyage P&L different from the linked Estimate?
- Why am I unable to add a commencing port?
- Why does my voyage fail to synchronize?
- IMOS - Why does my freight invoice reflect CP Qty although CP terms say Bill By: BL Qty?
- How do I hide reversed line items in the Final Freight Statement?
- Why are the Voyage P&L (Act) and Voyage P&L (Est) columns blank in the Voyages list?
- Will the total port days at an M-port change after importing a cargo that is loaded/discharged at this port?
- Why only one freight rate is applied to different cargo grades in freight invoice?
- How to combine load/discharge itinerary lines of multiple cargoes into a single port record?
- Configurations to be updated at the start of a new calendar year
- What does Failed to synchronize cargo data mean?
- How do I reset the voyage status to correct commence date of a consecutive voyage?
- How do I delete a port from a Completed voyage?
- How do I derive Steam Hours from Port Activities in the Report Designer?
- How do I change the speed of a previously sailed leg of a voyage?
- Why can't I access Demurrage Root Cause Analysis?
- Can I Add a Second Ops Coordinator in a Voyage
- Why is Demurrage or Despatch not showing on the Actual P&L Column?
- How to invoice an external charterer for whole or parts of freight using Spot Out?
- Why am I unable to update the "Chtr Specialist" field?
- Why is there a discrepancy between the cargo booking screen and the database?
- Why did my actual tolls cost disappear from the P&L after entering port expenses?
- What does it mean when a transit port (port function P or I) is light blue in the itinerary?
- Why am I not able to change the voyage status from "Completed" to "Commenced"?
- Why is the despatch/demurrage invoice status in the Transaction Summary showing ‘Posted’ even though the invoice has not been posted?
- Why am I unable to save a voyage after correcting errors and warnings?
- How to search Port Expenses excluding rebills
- What does "Failed to include cargo info in fixture notification XML" mean when trying to save a voyage?
- Why do Transit Ports have their Port Sequence numbers change when adding or removing a port from the itinerary?
- What is the source of the Company column data in the Claims List?
- How can the Voyage Status for Claim Pending and Legal Hold be identified via Data Lake?
- How to include Financial Attachments in Voyages
- Unable to complete a voyage due to an error message "Activity reports have been entered after port departure at the last port"
- Why is the discharge port(s) in the operations itinerary not appearing in my CP Terms Details?
- Why is Cargo deleted when removed from a voyage itinerary?
- Why does my manual Demurrage/Despatch Calculation differ from the Laytime Calculation menu?
- Why are my Emission Expenses missing from Voyage P&L when "Include in PnL" checkbox is selected?
- Why does an additional "uninvoiced" line appear under Emission costs in Voyage PnL?
- Why doesn’t “Opr Qty” reflect on the Bunker invoice, when we have multiple liftings?
- How to set up Port Activities ROBs to drive the Carbon Calculator (MRV/Berth-to-Berth)
- How is the field Total Tax calculated in Port Advance/DA?
- How can I make the Worldscale Differentials reflect on the voyage?
- How to select the correct freight when there are multiple freight rate options in Cargo/COA.
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