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Adding a Shared Mailbox

Owned by Melanie Whitelock
Last updated: Oct 25, 2024 by Sola Aboderin
2 min read

Only users with an administrative role in the Shipfix app (Owner, Manager or Support roles for example) can add and manage access to Shared Mailboxes.

How to add a shared mailbox

  1. Go to Email > Mailboxes.

  2. Click on Add Mailbox

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You will be presented with the following choices: 

  • Sign in with Single Sign-On (SSO)

  • Configure Manually  

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Sign in with Single Sign-On (SSO)

If your Shared Mailbox is hosted on Microsoft Outlook or Google Mail, you may use the Sign in with Microsoft or Sign in with Google SSO service respectively.

 

Proceed to sign in with the Shared Mailbox's credentials. Once done, the mailbox will appear in your list of mailboxes

  • Make sure to toggle sharing option

  • Select users you wish to share it with or select all at the same time

Configure Manually

Alternatively, you may choose to connect your Shared Mailbox manually by configuring your IMAP and SMTP details in the fields below:

 

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