User and inbox management

How to manage users access to shared mailboxes

As a 'Manager', 'Owner' or 'Support' license user you can manage your Shipfix User base and their access to shared inboxes. You will need to either manage shared mailboxes from the 'Mailboxes' setting or from the users' management tab.

How to access Mailboxes

• Click on your profile icon in top right corner

• Click on 'Mailboxes'

Open

Managing Inboxes

Now that you can see Mailbox settings:

• Click on the grey wording 'Manage'

• You can mass-elect users and change access 

• You can individually set access to either full or read-only

Open

User Management

You can access users' management tab from workspace settings:

1. Click on your organisation name in the left corner

2. Click 'Workspace'

3. Look for 'Users' tab

From there you can view all Users from your company that have access to Shipfix and by clicking on them you can control their access to shared mailboxes.

You can also do the following actions:

• Link users to existing 'Teams' or create them

• Remove Users

• Grant permissions to features

• Change role and license

• Change users profile information

Just make sure to click on 'Update' at the bottom for changes to take place.