Jira Service Management

{"xsrfToken":"2b41af488956c6fc7adc43858dc1828b3e8bb117_lout","branding":{"id":"24","key":"q88","name":"Veson Service Desk","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/18","theme":{"headerBGColor":"#0052cc","headerLinkColor":"#ffffff","headerLinkHoverColor":"#052d66","headerLinkHoverBGColor":"#052d66","headerBadgeColor":"#052d66"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/96bc9818-ec67-4391-915d-91a7d622f708/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2YmM5ODE4LWVjNjctNDM5MS05MTVkLTkxYTdkNjIyZjcwOCI6WyJyZWFkIl19LCJleHAiOjE3NDU5NTEzNTUsIm5iZiI6MTc0NTk1MDc1NX0.Aow9M085v8FE625MeLPxowBK2NMAZwUKrDXYlnYIHRk&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&mode=fit","logoId":"96bc9818-ec67-4391-915d-91a7d622f708","isLogoAvailable":true,"helpCenterTitle":"Veson Nautical Support","sharedPortalName":"Veson Nautical Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Veson Nautical Support","sharedPortalName":"Veson Nautical Support","localeDisplayName":"English (United States)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24637c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a3dc09ee-ad75-47e3-8213-75db8716ee4e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzZGMwOWVlLWFkNzUtNDdlMy04MjEzLTc1ZGI4NzE2ZWU0ZSI6WyJyZWFkIl19LCJleHAiOjE3NDU5NTEzNTUsIm5iZiI6MTc0NTk1MDc1NX0.1duvj5nlenMvs0ZhJDp5Zr6bCKYPeUdTqrCyQhtHf48&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&height=300&mode=fit","bannerMediaApiFileId":"a3dc09ee-ad75-47e3-8213-75db8716ee4e","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#24637c","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"24","key":"q88","projectId":11177,"serviceDeskId":24,"name":"Veson Service Desk","description":"<p>Welcome to the Veson Service Desk!</p>\n<p>For <b>Q88</b>, <b>Q88 Dry</b>, <b>Position List</b>, <b>Milbros</b>, <b>VMS</b> and <b>Shipfix</b> support.</p>\n<p>For any IMOS queries or reports, please go to <b><a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">IMOS Support</a></b>. <br class=\"atl-forced-newline\"></p>\n<p>For Shipfix clients, please see this page for updates on the <b><a href=\"https://changelog.shipfix.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Latest releases</a></b> and the <b><a href=\"https://status.veson.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Shipfix Status page</a></b> for the latest information on downtime and the current status of Shipfix solutions.</p>\n<p>Copyright © 2025 Veson Nautical. All rights reserved.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","reqTypes":[{"id":"297","name":"Feature Suggestion","descriptionHtml":"<p></p>\n<div class=\"panel\" style=\"background-color: #EAECFF;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #EAECFF;\">\n <p>We greatly value and appreciate feedback from our community. Please add your suggestion to our Feature Board where your idea will be visible to the public community for voting and comments. <b><a href=\"https://veson.featureupvote.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to access the Feature Board</a></b></p>\n </div>\n</div> While submission to the Feature Board does not guarantee or represent a delivery commitment, the Veson Product team reviews the most popular items on a regular basis. 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