{"xsrfToken":"BDNP-R4MY-7PXP-FMW4_ed3b36874400453dc5f00ca28862b78f935cbdcb_lout","branding":{"id":"3","key":"vs","name":"Veson Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1d2e61","headerLinkHoverBGColor":"#1d2e61","headerBadgeColor":"#1d2e61"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/96bc9818-ec67-4391-915d-91a7d622f708/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2YmM5ODE4LWVjNjctNDM5MS05MTVkLTkxYTdkNjIyZjcwOCI6WyJyZWFkIl19LCJleHAiOjE2NTMwMzQxNjQsIm5iZiI6MTY1MzAzMzUwNH0.m6Q_BjlzrdZJnHvGHAdRWWNIRbHsck1uU5hLvL5jX4g&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&mode=fit","logoId":"96bc9818-ec67-4391-915d-91a7d622f708","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Veson Nautical Help Center!","sharedPortalName":"Veson Nautical Help Center","userInitialAnnouncementHeader":"Learn VIP Skills Online!","userInitialAnnouncementMessageWiki":"<p><a href=\"https://university.veson.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">VIP New Hire Onboarding training is available online at Veson University</a>!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Veson Nautical Help Center!","sharedPortalName":"Veson Nautical Help Center","announcementHeader":"Learn VIP Skills Online!","announcementMessage":"[VIP New Hire Onboarding training is available online at Veson University|https://university.veson.com]!","localeDisplayName":"English (United States)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24637c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a3dc09ee-ad75-47e3-8213-75db8716ee4e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzZGMwOWVlLWFkNzUtNDdlMy04MjEzLTc1ZGI4NzE2ZWU0ZSI6WyJyZWFkIl19LCJleHAiOjE2NTMwMzQxNjQsIm5iZiI6MTY1MzAzMzUwNH0.4xF_CWs2PIKUDew40j-d3ZYZx0CeW3_M22f4tzPwKJ4&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&height=300&mode=fit","bannerMediaApiFileId":"a3dc09ee-ad75-47e3-8213-75db8716ee4e","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"vs","projectId":11000,"serviceDeskId":3,"name":"Veson Support","description":"<p>In the Help Center, you can view Knowledge Base articles and raise a Veson Support request from the options provided.</p> \n<p>The Help Center contains:</p> \n<ul class=\"alternate\" type=\"square\"> \n <li>The latest help articles and tutorials for the <a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/64887173\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Veson IMOS Platform</a>, <a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/67076377\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">IMOS</a>, and <a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/67242560\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Voyage Reporting</a></li> \n <li><a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/67502547\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release Notes</a></li> \n <li><a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/351273034\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Frequently Asked Questions</a></li> \n <li>Information about the <a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/445055187\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Veson University</a> online learning platform</li> \n <li>Resources and guidelines for <a href=\"https://vesonjira.atlassian.net/servicedesk/customer/portal/3/article/64258104\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">working with Veson Nautical</a></li> \n</ul> \n<p>To search the Help Center, click <span class=\"image-wrap\" style=\"\"><img src=\"https://img.icons8.com/ios-glyphs/30/000000/search.png\" width=\"20\" style=\"border: 0px solid black\"></span> above. You can also go directly to the <a href=\"https://vesonjira.atlassian.net/wiki/spaces/help/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base</a>, which appears in a wider layout and offers <a href=\"https://vesonjira.atlassian.net/wiki/search?spaces=help&type=page\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">advanced search</a>.</p> \n<p>You can find info about scheduled maintenance windows, downtime, and the current status of Veson Nautical products on our <a href=\"https://veson.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Statuspage</a>.</p> \n<p><a href=\"https://veson.featureupvote.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to access the Feature Board</a>.</p> \n<p><span class=\"image-wrap\" style=\"\"><img src=\"https://i.imgur.com/fj81bxN.jpeg\" width=\"50\" style=\"border: 0px solid black\"></span><br> <span class=\"image-wrap\" style=\"\"><img src=\"https://veson.com/wp-content/uploads/2021/08/Oceanbolt-logo-color.png\" width=\"200\" style=\"border: 0px solid black\"></span> <br> <span class=\"image-wrap\" style=\"\"><img src=\"https://i.imgur.com/fj81bxN.jpeg\" width=\"40\" style=\"border: 0px solid black\"></span><br> Visit the <a href=\"https://wiki.oceanbolt.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Oceanbolt Wiki</a> to view guides, tutorials, methodology explanations, and various other helpful resources for working with the Oceanbolt Data Platform.<br> <span class=\"image-wrap\" style=\"\"><img src=\"https://i.imgur.com/fj81bxN.jpeg\" width=\"50\" style=\"border: 0px solid black\"></span><br> ©2022 Veson Nautical. All rights reserved.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"30","name":"Development project request","descriptionHtml":"<p><font color=\"#d9742b\"> <b>We greatly value and appreciate feedback from our client community.</b><br class=\"atl-forced-newline\"> As we plan our investment in new functionality, our Product Team evaluates feature requests against the following criteria – general applicability, size and complexity, and alignment with our existing strategy and roadmap. </font></p>","callToAction":"Development project request","introHtml":"<p>Request to collaborate with Veson Nautical Services and Product Development for project and system investments.</p>","icon":10987,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10987","groups":[],"key":""},{"id":"173","name":"Feature suggestion for the community","descriptionHtml":"<p></p>\n<div class=\"panel\" style=\"background-color: #EAECFF;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #EAECFF;\"> \n <p> We greatly value and appreciate feedback from our community. 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