VMS - Claims Management

This guide demonstrates how to access and edit claims. It applies to voyages where demurrage is due. We will follow the process of creating a new invoice.

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1. Click Revenue from the voyage screen. The above revenue screen shows a demurrage of $5000.00.

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2. Click Add under the invoice screen to create a new invoice.

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3. Click Create Invoice, and check the Demurrage box to include this line item in the new invoice.

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4. The invoice screen will load the newly created invoice and provide a hyperlink to Claims Management. Click Save Invoice to access the claims management.

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5. Clicking Claims Management brings up the screen above, where you can select a phase and a reminder type from the drop-down menu. Select the Phase and Reminder applicable and set a reminder date. Add remarks if required. You can then email or save the claim.

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Now, the claims management field will display the newly created claim.