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Administrative roles are performed by people who may or may not be familiar with the day-to-day operations of a commercial shipping desk. In many cases, administrative roles are fulfilled by the IT or general affairs department of a shipping company.]
VIP Owner
The VIP Owner acts as a single point of contact for all support requests open with Veson Nautical. A Primary Support Contact should be competent in information technology, have management skills for handling open support requests, and understand the day-to-day workflows of the shipping desk.
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