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Log files provide useful information when investigating IMOS issues. To supplement a support request, you can send log files to Veson Nautical Support (support@veson.com) in Support in addition to your description of an issue.
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Note: If your organization currently runs separate Authentication and Messaging Services, Veson Nautical recommends that you combine them. To learn more, contact Veson Nautical Support (support@veson.com)via the Help Center.
To help troubleshoot any of the following areas, you can evaluate the IMOS Authentication-Messaging Service Log:
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