If an Onboard User is not using a legitimate email as the account email address, they will be unable to reset their password themselves using accounts are unable to use the Forgot Password? link in veslink.com. In such circumstances as the passwords are managed within VIP (AuthType = ImosApp). When an Onboard User is locked out of their account or has forgotten their password, a VIP admin will need to reset the password on their behalf.
This email address can be implemented for support reasons, such as standardizing the account naming convention for all vessels within the operating fleet.
To reset the password:
Within Data Center, select Security, then identify the user account and reset their password ensuring that the password conforms to VIP’s Password Policy.
Within Data Center, select Replication, then select either Bulk Import or Incremental Import.
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