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You can further categorize VIP - Claim Types to track and analyze VIP - Claims in greater detail by setting up Claim Subtypes. You can then select the Claim Type and Claim Subtype on the Claim and sort by them on the Claim List.
To access Claim Subtypes, you must have the Claim Subtypes Module Right selected, under Setup in Operations.
On the Operations menu 
, under Setup, click Claim Subtypes.
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