Veson Support

Veson Support is responsible for providing best in class support to clients using the Veson Products in a production state. Veson Support primarily works on general support inquiries and defect tracking with key super users in our client's organization. They liaise closely with Veson Engineering and Product resources to ensure quality solutions are provided according to category and priority. Engagement with this team starts through the Help Center.

Professional Services

Veson Nautical's Professional Services team helps clients develop a clear strategy to align the Veslink IMOS Platform, IMOS, and Veslink Voyage Reporting Veson Products and related IT assets with key business objectives. Services include:

• Analyze existing business processes and identify bottlenecks or areas for improvement.
• Configure interfaces to internal and external applications.
• Develop analytical tools that leverage the capabilities of our products.
• Coordinate and assist with system upgrades and migrations.

Account Management

Veson Account Management ensures a strong and successful relationship with our clients. This is a single point of contact to discuss strategic planning, project requests, and open feedback.

To learn more or to arrange for a consultation, contact Veson Nautical.

Technical Solutions

For technical assistance with Veson Nautical products, contact Veson Nautical Support. To report a problem, follow the Veson Nautical Support Processa discussion you can reach out to your Account Manager directly or use our Veson Contact Form.