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To request a new user license, follow these steps:

1. Send an email to support@vesonto support@veson.com and if you prefer, cc: your Veson Account Manager. In the email, please include the following details:
   • Company Name
   • Number and type of licenses you are requesting (for example, two Full-Access Licenses)
   • What you believe your new total license count should be, including the new licenses
2. Veson Nautical Support will reply with a Statement of Work (SOW) for the new licenses.
3. Sign the SOW and return it to Veson Nautical Support via the same support case.
4. Veson Nautical Support will send out a new license file with the increased user count via the Client Center.
5. Follow the instructions provided in the License email to install your new license.
6. With the license installed, you can /wiki/spaces/imosv77/pages/64673558 create new users.
   

Renewing an IMOS License

IMOS licenses must be renewed yearly. To renew your IMOS license, either contact your account manager or send a request to support@veson.com.

Installing a New License

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