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FAQs > Error Messages > Total Owner's Qty should not exceed Total Redelivery Qty

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On a TCTO Voyage, bunkers are lifted between Y/Z ports for the Operator's account. The lifted bunker quantity on the account is higher than the actual redelivered amount of the same grade. When this is the case, the system shows an error message:

ERROR - Total Owner's XXX quantity should not exceed Total XXX Redelivery quantity.

This error message is a result of the

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Should this error occur, be sure to check that the redelivery bunker quantity is higher than or equal to the sum quantity of all bunkers lifted on the owner's account during the TC. This can be found in the Voyage Manager >Bunkers drop-down menu > Bunker Liftings.

Typically, this error is related to:

  • The Charterer consuming more bunkers than they own and redelivering the vessel with less than the Owner's quantity

  • The Paid By/For Account entered on the Bunker Lifting

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Resolving this Error

Since the quantities for Owner's/Operator's account are included in this quantity, the sum of these quantities should not be higher than the redelivery quantity.

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