{"xsrfToken":"000ccdeee5d5121e52678294fffae570853c04f1_lout","branding":{"id":"3","key":"vs","name":"Veson Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1d2e61","headerLinkHoverBGColor":"#1d2e61","headerBadgeColor":"#1d2e61"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/96bc9818-ec67-4391-915d-91a7d622f708/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2YmM5ODE4LWVjNjctNDM5MS05MTVkLTkxYTdkNjIyZjcwOCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4ODg4OTYsIm5iZiI6MTczNDg4ODI5Nn0.rWsLDJPoC4dTvh5qRqgXiUgZ9bS3hqv3D57WzijBktA&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&mode=fit","logoId":"96bc9818-ec67-4391-915d-91a7d622f708","isLogoAvailable":true,"helpCenterTitle":"Veson Nautical Support","sharedPortalName":"Veson Nautical Support","userInitialAnnouncementHeader":"New Help Center","userInitialAnnouncementMessageWiki":"<p>A <a href=\"http://help.veson.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">new client help center</a> is now live at <a href=\"http://help.veson.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">help.veson.com</a>! Visit the new site to experience improved navigation, enhanced search, and real-time system status updates.</p>\n<p>We’re shifting to the new help center to house articles and capture support ticket requests. This page will remain live for submitting support tickets but will no longer include help articles.</p>","translations":{"en-US":{"helpCenterTitle":"Veson Nautical Support","sharedPortalName":"Veson Nautical Support","announcementHeader":"New Help Center","announcementMessage":"A [new client help center|http://help.veson.com] is now live at [help.veson.com|http://help.veson.com]! Visit the new site to experience improved navigation, enhanced search, and real-time system status updates.\n\nWe’re shifting to the new help center to house articles and capture support ticket requests. This page will remain live for submitting support tickets but will no longer include help articles.","localeDisplayName":"English (United States)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24637c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a3dc09ee-ad75-47e3-8213-75db8716ee4e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzZGMwOWVlLWFkNzUtNDdlMy04MjEzLTc1ZGI4NzE2ZWU0ZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4ODg4OTYsIm5iZiI6MTczNDg4ODI5Nn0.FP9-AtD46eVT3tx3RxB8aLgO1ubhnBpz_i8J_sb0Fzc&client=99bf28c6-4803-4872-a6e0-d62a04aa1e0f&height=300&mode=fit","bannerMediaApiFileId":"a3dc09ee-ad75-47e3-8213-75db8716ee4e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"vs","projectId":11000,"serviceDeskId":3,"name":"Veson Support","description":"<p>For <b>Veson IMOS Platform (VIP)</b> support, please follow this link.</p>\n<p>Welcome! You can raise a Veson Support request from the following options.</p>\n<p>To find info about scheduled maintenance windows, downtime, and the current status of Veson Nautical products on our <a href=\"https://veson.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Statuspage</a>.</p>\n<p><a href=\"https://veson.featureupvote.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to access the Feature Board</a>.</p>\n<p>Copyright © 2024 Veson Nautical. All rights reserved.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"173","name":"Feature suggestion for the community","descriptionHtml":"<p></p>\n<div class=\"panel\" style=\"background-color: #EAECFF;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #EAECFF;\">\n <p>We greatly value and appreciate feedback from our community. Please add your suggestion to our Feature Board where your idea will be visible to the public community for voting and comments. <b><a href=\"https://veson.featureupvote.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to access the Feature Board</a></b></p>\n </div>\n</div> While submission to the Feature Board does not guarantee or represent a delivery commitment, the Veson Product team reviews the most popular items on a regular basis. New features are selected and scheduled based on a number of factors, not just popularity.\n<p></p>","callToAction":"Feature suggestion for the community","introHtml":"<p>Submit and vote on ideas to improve the product.</p>","icon":10982,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10982","groups":[7],"key":""},{"id":"196","name":"Licensing Requests","descriptionHtml":"<p><font color=\"#d9742b\"> In order to assist you quickly, please include as much information as possible regarding the platform, no. of users, or modules. We aim to resolve standard license procurement requests within 2 business days.</font></p>","callToAction":"Licensing Requests","introHtml":"<p>Veson Support will collaborate with our Account Management and Finance Departments to review or issue licensing changes in a speedy fashion.</p>","icon":10985,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10985","groups":[7],"key":""},{"id":"24","name":"Product support","descriptionHtml":"<p>Before submitting an issue please reference our <b><a href=\"https://help.veson.com/vip/veson-nautical-support-process\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Veson Support Process</a></b> to ensure the fastest overall resolution time. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://help.veson.com/vip/reporting-an-issue\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Reporting an issue to increase resolution time</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://help.veson.com/vip/issue-categorization-priority\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Setting priority and categorizing issues</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://help.veson.com/vip/finding-solutions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Using the Help Center to track progress</a></b> <br class=\"atl-forced-newline\"></p>","callToAction":"Product support","introHtml":"<p>Have a quick question or need help troubleshooting? Select this to request assistance.</p>","icon":10980,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10980","groups":[7],"key":""},{"id":"28","name":"Report a bug","descriptionHtml":"<p>Before submitting an issue please reference our <b><a href=\"https://vesonjira.atlassian.net/wiki/spaces/help/pages/64258120/Veson+Nautical+Support+Process\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Veson Support Process</a></b> to ensure the fastest overall resolution time. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://vesonjira.atlassian.net/wiki/spaces/help/pages/1481343452/Reporting+an+Issue\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Reporting an issue to increase resolution time</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://vesonjira.atlassian.net/wiki/spaces/help/pages/1484619956/Issue%2BCategorization%2BPriority\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Setting priority and categorizing issues</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b><a href=\"https://vesonjira.atlassian.net/wiki/spaces/help/pages/1482031606/Finding+Solutions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Using the Help Center to track progress</a></b> <br class=\"atl-forced-newline\"></p>","callToAction":"Report a bug","introHtml":"<p>Please provide as much information as possible about the issue you're experiencing.</p>","icon":10986,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10986","groups":[7],"key":""},{"id":"198","name":"Veson University","descriptionHtml":"<p>Please fill in as much information as you can and our Veson University Team will assist you. <b><a href=\"https://university.veson.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to enroll in Veson University</a></b> or check out our <b><a href=\"https://university.veson.com/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">FAQs section</a>.</b></p>","callToAction":"Veson University","introHtml":"<p>Questions about our Veson University online learning solution</p>","icon":10993,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10993","groups":[7],"key":""},{"id":"30","name":"Development project request","descriptionHtml":"<p><font color=\"#d9742b\"> <b>We greatly value and appreciate feedback from our client community.</b><br class=\"atl-forced-newline\"> As we plan our investment in new functionality, our Product Team evaluates feature requests against the following criteria – general applicability, size and complexity, and alignment with our existing strategy and roadmap. </font></p>","callToAction":"Development project request","introHtml":"<p>Request to collaborate with Veson Nautical Services and Product Development for project and system investments.</p>","icon":10987,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10987","groups":[],"key":""},{"id":"47","name":"Follow up task","descriptionHtml":"","callToAction":"Follow up task","introHtml":"","icon":10992,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10992","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[24,28,173,196,198]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d022b19-9c4f-331c-bdd0-6aa928f3bb5b","appLinkName":"System Confluence","appLinkUrl":"https://vesonjira.atlassian.net/wiki","spaceKey":"vesonIMOS","spaceName":"IMOS On-Prem","spaceUrl":"https://vesonjira.atlassian.net/wiki/spaces/vesonIMOS","isServer":false},"labels":[],"projectKey":"VS","serviceDeskId":3,"kbLinkDomainURLs":["https://vesonjira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VS","userLanguageHeader":"Get the latest insights into your support experience with the Support Metrics dashboard","userLanguageMessageWiki":"<p>To view your Support Metrics dashboard, select your profile in the upper right corner. From the dropdown list, select <b>Charts and Reports</b>, then select <b>Support Metrics dashboard</b>.</p>","defaultLanguageHeader":"Get the latest insights into your support experience with the Support Metrics dashboard","defaultLanguageMessage":"To view your Support Metrics dashboard, select your profile in the upper right corner. From the dropdown list, select *Charts and Reports*, then select *Support Metrics dashboard*.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4ODk0OTYsIm5iZiI6MTczNDg4ODI5Nn0.OcUuGezChrd1m27NCQbftSNnCTnLB7HAqx2FHLWvJMw","targetCollection":"upload-project-11000","endpointUrl":"https://api.media.atlassian.com","clientId":"99bf28c6-4803-4872-a6e0-d62a04aa1e0f","tokenDurationInMins":20}},"reqCreate":{"id":196,"projectId":11000,"form":{"name":"Licensing Requests","descriptionHtml":"<p><font color=\"#d9742b\"> In order to assist you quickly, please include as much information as possible regarding the platform, no. of users, or modules. We aim to resolve standard license procurement requests within 2 business days.</font></p>","callToAction":"Licensing Requests","intro":"<p>Veson Support will collaborate with our Account Management and Finance Departments to review or issue licensing changes in a speedy fashion.</p>","instructions":"<p><font color=\"#d9742b\"> In order to assist you quickly, please include as much information as possible regarding the platform, no. of users, or modules. We aim to resolve standard license procurement requests within 2 business days.</font></p>","icon":10985,"iconUrl":"https://vesonjira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10985","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"We aim to complete license procurement items within 48 hours, please set a higher priority if there is a time sensitive change request","descriptionHtml":"<p>We aim to complete license procurement items within 48 hours, please set a higher priority if there is a time sensitive change request</p>","required":false,"displayed":false,"presetValues":["3"],"values":[{"value":"1","label":"1-Critical","selected":false,"children":[]},{"value":"2","label":"2-High","selected":false,"children":[]},{"value":"3","label":"3-Medium","selected":false,"children":[]},{"value":"4","label":"4-Low","selected":true,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief summary","description":"Please detail your needs and what we can do to assist you","descriptionHtml":"<p>Please detail your needs and what we can do to assist you</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_11261","fieldConfigId":"12180","label":"Product & Area","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"13534","label":"IMOS On-Prem","selected":false,"children":[{"value":"13537","label":"Agent Portal","selected":false,"children":[]},{"value":"13538","label":"Agent Registration","selected":false,"children":[]},{"value":"13539","label":"Analytics","selected":false,"children":[]},{"value":"13540","label":"Barging","selected":false,"children":[]},{"value":"13541","label":"Berth Scheduling","selected":false,"children":[]},{"value":"13559","label":"Billing","selected":false,"children":[]},{"value":"13542","label":"Bunker Management","selected":false,"children":[]},{"value":"13543","label":"Chartering","selected":false,"children":[]},{"value":"13544","label":"Commercial Inquiries","selected":false,"children":[]},{"value":"13545","label":"Compliance","selected":false,"children":[]},{"value":"13546","label":"Data Center Settings","selected":false,"children":[]},{"value":"13547","label":"Data Lake","selected":false,"children":[]},{"value":"13548","label":"Demurrage & Claims","selected":false,"children":[]},{"value":"13549","label":"Design","selected":false,"children":[]},{"value":"13550","label":"Disbursement Interface","selected":false,"children":[]},{"value":"13551","label":"Distances","selected":false,"children":[]},{"value":"13553","label":"Fleet Map","selected":false,"children":[]},{"value":"13554","label":"Focus API","selected":false,"children":[]},{"value":"13555","label":"Help Center","selected":false,"children":[]},{"value":"13556","label":"Inbox","selected":false,"children":[]},{"value":"13557","label":"Invoicing & Payments","selected":false,"children":[]},{"value":"13558","label":"Journals","selected":false,"children":[]},{"value":"13560","label":"Lightering","selected":false,"children":[]},{"value":"13561","label":"LNG","selected":false,"children":[]},{"value":"13562","label":"Market Data","selected":false,"children":[]},{"value":"13563","label":"Messaging Service","selected":false,"children":[]},{"value":"13564","label":"Network","selected":false,"children":[]},{"value":"13565","label":"Onboard","selected":false,"children":[]},{"value":"13566","label":"Operations","selected":false,"children":[]},{"value":"13567","label":"Platform API","selected":false,"children":[]},{"value":"13568","label":"Platform UI","selected":false,"children":[]},{"value":"13569","label":"Pooling","selected":false,"children":[]},{"value":"13570","label":"Scheduling","selected":false,"children":[]},{"value":"13571","label":"Security & User Mgmt","selected":false,"children":[]},{"value":"13572","label":"Stylesheets","selected":false,"children":[]},{"value":"13573","label":"System Performance","selected":false,"children":[]},{"value":"13574","label":"Tasks & Alerts","selected":false,"children":[]},{"value":"13575","label":"Technical Infrastructure","selected":false,"children":[]},{"value":"13576","label":"Trade Hub","selected":false,"children":[]},{"value":"13577","label":"Trading","selected":false,"children":[]},{"value":"13579","label":"Voyage P&L","selected":false,"children":[]}]},{"value":"13367","label":"IMOS Platform","selected":false,"children":[{"value":"13898","label":"Agent Portal","selected":false,"children":[]},{"value":"13410","label":"Analytics","selected":false,"children":[]},{"value":"13411","label":"Barging","selected":false,"children":[]},{"value":"13412","label":"Berth Scheduling","selected":false,"children":[]},{"value":"13433","label":"Billing","selected":false,"children":[]},{"value":"13413","label":"Bunker Management","selected":false,"children":[]},{"value":"13414","label":"Chartering","selected":false,"children":[]},{"value":"13415","label":"Commercial Inquiries","selected":false,"children":[]},{"value":"13416","label":"Compliance","selected":false,"children":[]},{"value":"13417","label":"Data Center Settings","selected":false,"children":[]},{"value":"13418","label":"Data Lake","selected":false,"children":[]},{"value":"13419","label":"Demurrage & Claims","selected":false,"children":[]},{"value":"13420","label":"Design","selected":false,"children":[]},{"value":"13421","label":"Disbursement Interface","selected":false,"children":[]},{"value":"13451","label":"Distances","selected":false,"children":[]},{"value":"13423","label":"Fleet Map","selected":false,"children":[]},{"value":"13424","label":"Focus API","selected":false,"children":[]},{"value":"13425","label":"Inbox","selected":false,"children":[]},{"value":"13426","label":"Internal","selected":false,"children":[]},{"value":"13427","label":"Invoicing & Payments","selected":false,"children":[]},{"value":"13428","label":"Journals","selected":false,"children":[]},{"value":"13429","label":"Lightering","selected":false,"children":[]},{"value":"13430","label":"LNG","selected":false,"children":[]},{"value":"13431","label":"Market Data","selected":false,"children":[]},{"value":"14445","label":"Market Insights","selected":false,"children":[]},{"value":"13432","label":"Messaging Service","selected":false,"children":[]},{"value":"13434","label":"Network","selected":false,"children":[]},{"value":"13435","label":"Onboard","selected":false,"children":[]},{"value":"13436","label":"Operations","selected":false,"children":[]},{"value":"13899","label":"Ops API","selected":false,"children":[]},{"value":"13437","label":"Platform API","selected":false,"children":[]},{"value":"13438","label":"Platform UI","selected":false,"children":[]},{"value":"13439","label":"Pooling","selected":false,"children":[]},{"value":"13440","label":"Scheduling","selected":false,"children":[]},{"value":"13441","label":"Security & User Mgmt","selected":false,"children":[]},{"value":"13442","label":"Stylesheets","selected":false,"children":[]},{"value":"13443","label":"System Performance","selected":false,"children":[]},{"value":"13444","label":"Tasks & Alerts","selected":false,"children":[]},{"value":"13445","label":"Technical Infrastructure","selected":false,"children":[]},{"value":"13446","label":"Trade Hub","selected":false,"children":[]},{"value":"13447","label":"Trading","selected":false,"children":[]},{"value":"13897","label":"Veslink Voyage Reporting","selected":false,"children":[]},{"value":"13448","label":"Veson Datastore","selected":false,"children":[]},{"value":"13449","label":"Voyage P&L","selected":false,"children":[]}]},{"value":"13450","label":"IMOS X","selected":false,"children":[{"value":"14423","label":"3rd Party Integrations","selected":false,"children":[]},{"value":"14422","label":"Address Book","selected":false,"children":[]},{"value":"14416","label":"Bunker Management","selected":false,"children":[]},{"value":"13711","label":"Cargoes","selected":false,"children":[]},{"value":"13716","label":"Claims","selected":false,"children":[]},{"value":"13718","label":"Emissions Data Collection","selected":false,"children":[]},{"value":"13713","label":"Global Search","selected":false,"children":[]},{"value":"14427","label":"Global UI Components","selected":false,"children":[]},{"value":"13715","label":"IMOS X Inbox","selected":false,"children":[]},{"value":"14420","label":"Invoicing","selected":false,"children":[]},{"value":"14440","label":"Performance","selected":false,"children":[]},{"value":"14426","label":"Permissions","selected":false,"children":[]},{"value":"14439","label":"Replication","selected":false,"children":[]},{"value":"14441","label":"System Administration","selected":false,"children":[]},{"value":"14442","label":"User Management","selected":false,"children":[]},{"value":"13710","label":"Voyage Manager","selected":false,"children":[]}]},{"value":"13639","label":"Milbros","selected":false,"children":[{"value":"13687","label":"Advice","selected":false,"children":[]},{"value":"13826","label":"Analytics & Reports","selected":false,"children":[]},{"value":"13816","label":"App","selected":false,"children":[]},{"value":"13818","label":"Billing","selected":false,"children":[]},{"value":"13688","label":"Booking List","selected":false,"children":[]},{"value":"13815","label":"Cargoes & Fixtures","selected":false,"children":[]},{"value":"13813","label":"Certificates & Docs","selected":false,"children":[]},{"value":"13689","label":"Cleaning & Coating","selected":false,"children":[]},{"value":"13690","label":"Commodities","selected":false,"children":[]},{"value":"13691","label":"Distance Calc","selected":false,"children":[]},{"value":"13692","label":"Estimates","selected":false,"children":[]},{"value":"13693","label":"General","selected":false,"children":[]},{"value":"13820","label":"Import","selected":false,"children":[]},{"value":"13694","label":"Installation","selected":false,"children":[]},{"value":"13814","label":"Integrations Accounting","selected":false,"children":[]},{"value":"13811","label":"Internal Notifications","selected":false,"children":[]},{"value":"13695","label":"Map","selected":false,"children":[]},{"value":"13696","label":"Milbros Software","selected":false,"children":[]},{"value":"13827","label":"Newsletter","selected":false,"children":[]},{"value":"13697","label":"Notifications","selected":false,"children":[]},{"value":"13817","label":"Offline Q/OM","selected":false,"children":[]},{"value":"13698","label":"PAC/SMC","selected":false,"children":[]},{"value":"13819","label":"Phos Acid","selected":false,"children":[]},{"value":"13821","label":"Renewal - Check In","selected":false,"children":[]},{"value":"13699","label":"Response Center","selected":false,"children":[]},{"value":"13824","label":"Shared Settings","selected":false,"children":[]},{"value":"13825","label":"SPAM","selected":false,"children":[]},{"value":"13822","label":"Styrene Tool","selected":false,"children":[]},{"value":"13812","label":"Sync","selected":false,"children":[]},{"value":"13700","label":"System Performance","selected":false,"children":[]},{"value":"13809","label":"User Management","selected":false,"children":[]},{"value":"13810","label":"Vessel Management","selected":false,"children":[]},{"value":"13823","label":"Voyages","selected":false,"children":[]},{"value":"13701","label":"Web Services","selected":false,"children":[]}]},{"value":"13640","label":"Milbros Onboard","selected":false,"children":[{"value":"13702","label":"Advice","selected":false,"children":[]},{"value":"13829","label":"App","selected":false,"children":[]},{"value":"13833","label":"Billing","selected":false,"children":[]},{"value":"13703","label":"Cleaning & Coating","selected":false,"children":[]},{"value":"13704","label":"Commodities","selected":false,"children":[]},{"value":"13832","label":"Import","selected":false,"children":[]},{"value":"13705","label":"Installation","selected":false,"children":[]},{"value":"13831","label":"Internal Notifications","selected":false,"children":[]},{"value":"13706","label":"New Onboard Account","selected":false,"children":[]},{"value":"13834","label":"Notifications","selected":false,"children":[]},{"value":"13707","label":"PAC/SMC","selected":false,"children":[]},{"value":"13708","label":"Sync","selected":false,"children":[]},{"value":"13830","label":"User Management","selected":false,"children":[]},{"value":"13828","label":"Vessel Management","selected":false,"children":[]}]},{"value":"13368","label":"Oceanbolt","selected":false,"children":[{"value":"13453","label":"Billing","selected":false,"children":[]},{"value":"13454","label":"General","selected":false,"children":[]}]},{"value":"13600","label":"Q88","selected":false,"children":[{"value":"13723","label":"Advice","selected":false,"children":[]},{"value":"13726","label":"AIS Feed","selected":false,"children":[]},{"value":"13727","label":"Analytics & Reports","selected":false,"children":[]},{"value":"13728","label":"API","selected":false,"children":[]},{"value":"13601","label":"App","selected":false,"children":[]},{"value":"13729","label":"Billing","selected":false,"children":[]},{"value":"13730","label":"Booking List","selected":false,"children":[]},{"value":"13731","label":"Cargoes & Fixtures","selected":false,"children":[]},{"value":"13602","label":"Certificates & Docs","selected":false,"children":[]},{"value":"13732","label":"Cleaning & Coating","selected":false,"children":[]},{"value":"13733","label":"Commodities","selected":false,"children":[]},{"value":"13734","label":"Cube Reporting","selected":false,"children":[]},{"value":"13735","label":"Dashboard","selected":false,"children":[]},{"value":"13603","label":"Distance Calc","selected":false,"children":[]},{"value":"13604","label":"Estimates","selected":false,"children":[]},{"value":"13736","label":"EU ETS","selected":false,"children":[]},{"value":"13605","label":"General","selected":false,"children":[]},{"value":"13737","label":"HVPQ","selected":false,"children":[]},{"value":"13606","label":"Import","selected":false,"children":[]},{"value":"13738","label":"In-take Calc","selected":false,"children":[]},{"value":"13607","label":"Inspections","selected":false,"children":[]},{"value":"13739","label":"Installation","selected":false,"children":[]},{"value":"13740","label":"Integrations Accounting","selected":false,"children":[]},{"value":"13741","label":"Integrations Other","selected":false,"children":[]},{"value":"13742","label":"Internal Notifications","selected":false,"children":[]},{"value":"13608","label":"Invoice Template","selected":false,"children":[]},{"value":"13743","label":"Invoices","selected":false,"children":[]},{"value":"13609","label":"Map","selected":false,"children":[]},{"value":"13610","label":"New Account Creation","selected":false,"children":[]},{"value":"13744","label":"Newsletter","selected":false,"children":[]},{"value":"13611","label":"Notifications","selected":false,"children":[]},{"value":"13612","label":"Oceanbolt Particulars","selected":false,"children":[]},{"value":"13618","label":"OCIMF Installation","selected":false,"children":[]},{"value":"13619","label":"OCIMF Integration","selected":false,"children":[]},{"value":"13613","label":"Officer Matrix","selected":false,"children":[]},{"value":"13745","label":"Offline Q/OM","selected":false,"children":[]},{"value":"13746","label":"PAC SMC","selected":false,"children":[]},{"value":"13747","label":"Phos Acid","selected":false,"children":[]},{"value":"13614","label":"Position List","selected":false,"children":[]},{"value":"13748","label":"Pro","selected":false,"children":[]},{"value":"13615","label":"Questionnaires","selected":false,"children":[]},{"value":"13616","label":"Recap Manager","selected":false,"children":[]},{"value":"13749","label":"Renewal - Check In","selected":false,"children":[]},{"value":"13750","label":"Response Center","selected":false,"children":[]},{"value":"13751","label":"Shared Settings","selected":false,"children":[]},{"value":"13752","label":"SPAM","selected":false,"children":[]},{"value":"13753","label":"Staging Area","selected":false,"children":[]},{"value":"13754","label":"Styrene Tool","selected":false,"children":[]},{"value":"13755","label":"Sync","selected":false,"children":[]},{"value":"13617","label":"System Performance","selected":false,"children":[]},{"value":"13756","label":"Updater","selected":false,"children":[]},{"value":"13620","label":"User Management","selected":false,"children":[]},{"value":"13757","label":"Vessel Management","selected":false,"children":[]},{"value":"13621","label":"Vessel Messages","selected":false,"children":[]},{"value":"13758","label":"Voyage Filing","selected":false,"children":[]},{"value":"13759","label":"Voyages","selected":false,"children":[]},{"value":"13622","label":"Web Services","selected":false,"children":[]}]},{"value":"13623","label":"Q88 Dry","selected":false,"children":[{"value":"13764","label":"Advice","selected":false,"children":[]},{"value":"13766","label":"Analytics & Reports","selected":false,"children":[]},{"value":"13773","label":"API","selected":false,"children":[]},{"value":"13771","label":"Billing","selected":false,"children":[]},{"value":"13624","label":"Certificates & Docs","selected":false,"children":[]},{"value":"13625","label":"Distance Calc","selected":false,"children":[]},{"value":"13626","label":"Estimates","selected":false,"children":[]},{"value":"13627","label":"General","selected":false,"children":[]},{"value":"13768","label":"HVPQ","selected":false,"children":[]},{"value":"13628","label":"Import","selected":false,"children":[]},{"value":"13629","label":"Inspections","selected":false,"children":[]},{"value":"13774","label":"Integrations Other","selected":false,"children":[]},{"value":"13762","label":"Internal Notifications","selected":false,"children":[]},{"value":"13770","label":"Invoices","selected":false,"children":[]},{"value":"13630","label":"Map","selected":false,"children":[]},{"value":"13767","label":"Newsletter","selected":false,"children":[]},{"value":"13631","label":"Notifications","selected":false,"children":[]},{"value":"13632","label":"Officer Matrix","selected":false,"children":[]},{"value":"13763","label":"Offline Q/OM","selected":false,"children":[]},{"value":"13633","label":"Questionnaires","selected":false,"children":[]},{"value":"13769","label":"Response Center","selected":false,"children":[]},{"value":"13772","label":"Shared Settings","selected":false,"children":[]},{"value":"13765","label":"SPAM","selected":false,"children":[]},{"value":"13634","label":"System Performance","selected":false,"children":[]},{"value":"13760","label":"User Management","selected":false,"children":[]},{"value":"13761","label":"Vessel Management","selected":false,"children":[]},{"value":"13635","label":"Web Services","selected":false,"children":[]}]},{"value":"13637","label":"Q88 Onboard","selected":false,"children":[{"value":"13782","label":"Advice","selected":false,"children":[]},{"value":"13784","label":"Analytics & Reports","selected":false,"children":[]},{"value":"14040","label":"Billing","selected":false,"children":[]},{"value":"13660","label":"Certificates & Docs","selected":false,"children":[]},{"value":"13781","label":"General","selected":false,"children":[]},{"value":"13786","label":"HVPQ","selected":false,"children":[]},{"value":"13785","label":"Import","selected":false,"children":[]},{"value":"13661","label":"Inspections","selected":false,"children":[]},{"value":"13783","label":"Installation","selected":false,"children":[]},{"value":"13779","label":"Internal Notifications","selected":false,"children":[]},{"value":"13662","label":"Officer Matrix","selected":false,"children":[]},{"value":"13663","label":"Onboard Account","selected":false,"children":[]},{"value":"13664","label":"Questionnaires","selected":false,"children":[]},{"value":"13778","label":"Sync","selected":false,"children":[]},{"value":"13780","label":"System Performance","selected":false,"children":[]},{"value":"13776","label":"User Management","selected":false,"children":[]},{"value":"13775","label":"Vessel Management","selected":false,"children":[]},{"value":"13777","label":"Web Services","selected":false,"children":[]}]},{"value":"13636","label":"Q88 Position List/Pro","selected":false,"children":[{"value":"13788","label":"Advice","selected":false,"children":[]},{"value":"13641","label":"AIS Feed","selected":false,"children":[]},{"value":"13642","label":"Analytics & Reports","selected":false,"children":[]},{"value":"13643","label":"API","selected":false,"children":[]},{"value":"13644","label":"App","selected":false,"children":[]},{"value":"13794","label":"Billing","selected":false,"children":[]},{"value":"13789","label":"Booking List","selected":false,"children":[]},{"value":"13645","label":"Cargoes & Fixtures","selected":false,"children":[]},{"value":"13646","label":"Dashboard","selected":false,"children":[]},{"value":"13647","label":"Distance Calc","selected":false,"children":[]},{"value":"13648","label":"Estimates","selected":false,"children":[]},{"value":"13649","label":"Fleet Management","selected":false,"children":[]},{"value":"13650","label":"General","selected":false,"children":[]},{"value":"13651","label":"In-take Calc","selected":false,"children":[]},{"value":"13652","label":"Integrations Other","selected":false,"children":[]},{"value":"13791","label":"Internal Notifications","selected":false,"children":[]},{"value":"13653","label":"Map","selected":false,"children":[]},{"value":"13654","label":"Notifications","selected":false,"children":[]},{"value":"13798","label":"Offline Q/OM","selected":false,"children":[]},{"value":"13655","label":"Position Sharing Settings","selected":false,"children":[]},{"value":"13793","label":"Pro","selected":false,"children":[]},{"value":"13656","label":"Questionnaires","selected":false,"children":[]},{"value":"13792","label":"Renewal - Check In","selected":false,"children":[]},{"value":"13796","label":"Shared Settings","selected":false,"children":[]},{"value":"13657","label":"System Performance","selected":false,"children":[]},{"value":"13658","label":"Updater","selected":false,"children":[]},{"value":"13787","label":"User Management","selected":false,"children":[]},{"value":"13659","label":"Vessel Management","selected":false,"children":[]},{"value":"13797","label":"Voyage Filing","selected":false,"children":[]},{"value":"13790","label":"Voyages","selected":false,"children":[]},{"value":"13795","label":"Web Services","selected":false,"children":[]}]},{"value":"13638","label":"Q88 VMS","selected":false,"children":[{"value":"13801","label":"Advice","selected":false,"children":[]},{"value":"13665","label":"AIS Feed","selected":false,"children":[]},{"value":"13666","label":"Analytics & Reports","selected":false,"children":[]},{"value":"13667","label":"API","selected":false,"children":[]},{"value":"13802","label":"Billing","selected":false,"children":[]},{"value":"13808","label":"Booking List","selected":false,"children":[]},{"value":"13668","label":"Bunkering","selected":false,"children":[]},{"value":"13803","label":"Cargoes & Fixtures","selected":false,"children":[]},{"value":"13804","label":"Commodities","selected":false,"children":[]},{"value":"13669","label":"Cube Reporting","selected":false,"children":[]},{"value":"13670","label":"DA Desk","selected":false,"children":[]},{"value":"13671","label":"Dashboard","selected":false,"children":[]},{"value":"13672","label":"Distance Calc","selected":false,"children":[]},{"value":"13673","label":"Estimates","selected":false,"children":[]},{"value":"13805","label":"EU ETS","selected":false,"children":[]},{"value":"13674","label":"General","selected":false,"children":[]},{"value":"13675","label":"In-take Calc","selected":false,"children":[]},{"value":"13676","label":"Integrations Accounting","selected":false,"children":[]},{"value":"13677","label":"Integrations Other","selected":false,"children":[]},{"value":"13800","label":"Internal Notifications","selected":false,"children":[]},{"value":"13678","label":"Invoices","selected":false,"children":[]},{"value":"13679","label":"Map","selected":false,"children":[]},{"value":"13680","label":"Notifications","selected":false,"children":[]},{"value":"13806","label":"Questionnaires","selected":false,"children":[]},{"value":"13799","label":"Shared Settings","selected":false,"children":[]},{"value":"13681","label":"Staging Area","selected":false,"children":[]},{"value":"13682","label":"System Performance","selected":false,"children":[]},{"value":"13683","label":"User Management","selected":false,"children":[]},{"value":"13892","label":"Vessel Management","selected":false,"children":[]},{"value":"13684","label":"Vessel Messages","selected":false,"children":[]},{"value":"13685","label":"Voyage Filing","selected":false,"children":[]},{"value":"13686","label":"Voyages","selected":false,"children":[]},{"value":"13807","label":"Web Services","selected":false,"children":[]}]},{"value":"13535","label":"Shipfix","selected":false,"children":[{"value":"13580","label":"Address Book","selected":false,"children":[]},{"value":"13886","label":"Admin","selected":false,"children":[]},{"value":"13594","label":"Billing","selected":false,"children":[]},{"value":"13581","label":"Chat","selected":false,"children":[]},{"value":"13582","label":"Directory","selected":false,"children":[]},{"value":"13583","label":"Distance Calculator","selected":false,"children":[]},{"value":"13889","label":"Email Processing","selected":false,"children":[]},{"value":"13584","label":"Emails","selected":false,"children":[]},{"value":"13585","label":"Fixtures","selected":false,"children":[]},{"value":"13586","label":"Folders","selected":false,"children":[]},{"value":"13587","label":"Insights","selected":false,"children":[]},{"value":"13588","label":"Integrations","selected":false,"children":[]},{"value":"13589","label":"Jobs","selected":false,"children":[]},{"value":"13590","label":"Login","selected":false,"children":[]},{"value":"13591","label":"Machine Learning","selected":false,"children":[]},{"value":"13592","label":"Map","selected":false,"children":[]},{"value":"13593","label":"Mobile App","selected":false,"children":[]},{"value":"13888","label":"Operations","selected":false,"children":[]},{"value":"14408","label":"Orders","selected":false,"children":[]},{"value":"13595","label":"Other","selected":false,"children":[]},{"value":"13596","label":"Search","selected":false,"children":[]},{"value":"13597","label":"Settings","selected":false,"children":[]},{"value":"13598","label":"Tonnage","selected":false,"children":[]},{"value":"13599","label":"Voyage Estimator","selected":false,"children":[]}]},{"value":"13369","label":"Veslink Voyage Reporting","selected":false,"children":[{"value":"13896","label":"Veslink Voyage Reporting","selected":false,"children":[]}]},{"value":"13455","label":"Veson University","selected":false,"children":[{"value":"14038","label":"Billing","selected":false,"children":[]}]},{"value":"13363","label":"VesselsValue","selected":false,"children":[{"value":"13370","label":"Admin","selected":false,"children":[]},{"value":"13371","label":"AIS","selected":false,"children":[]},{"value":"13372","label":"API Testing","selected":false,"children":[]},{"value":"13373","label":"Appy","selected":false,"children":[]},{"value":"13374","label":"Auth","selected":false,"children":[]},{"value":"13375","label":"Automated Testing","selected":false,"children":[]},{"value":"13376","label":"Beta Site","selected":false,"children":[]},{"value":"14039","label":"Billing","selected":false,"children":[]},{"value":"13377","label":"CII","selected":false,"children":[]},{"value":"13378","label":"Client Dashboard","selected":false,"children":[]},{"value":"13379","label":"Customizable Columns","selected":false,"children":[]},{"value":"13380","label":"Data Exports","selected":false,"children":[]},{"value":"13381","label":"Databases","selected":false,"children":[]},{"value":"13382","label":"Date Related Surveys","selected":false,"children":[]},{"value":"13383","label":"Destinations","selected":false,"children":[]},{"value":"13384","label":"Discrepancy Reports","selected":false,"children":[]},{"value":"13385","label":"EEDI / EEXI","selected":false,"children":[]},{"value":"13386","label":"Fixtures","selected":false,"children":[]},{"value":"13387","label":"GIS Maintenance","selected":false,"children":[]},{"value":"13388","label":"Green Features","selected":false,"children":[]},{"value":"14443","label":"Infrastructure","selected":false,"children":[]},{"value":"13389","label":"Mapping","selected":false,"children":[]},{"value":"13390","label":"Market Transactions","selected":false,"children":[]},{"value":"13391","label":"Market Value with Charter (MVwC)","selected":false,"children":[]},{"value":"13392","label":"Monitoring and Alerting","selected":false,"children":[]},{"value":"13393","label":"ONS Report","selected":false,"children":[]},{"value":"13394","label":"Paid For Reports (PFR)","selected":false,"children":[]},{"value":"13395","label":"Portfolios","selected":false,"children":[]},{"value":"13396","label":"Position List","selected":false,"children":[]},{"value":"13397","label":"Post Paywall","selected":false,"children":[]},{"value":"13398","label":"Pre Paywall","selected":false,"children":[]},{"value":"13399","label":"Puppeteer","selected":false,"children":[]},{"value":"13400","label":"Search v2","selected":false,"children":[]},{"value":"13401","label":"Seven Tier Ownership","selected":false,"children":[]},{"value":"13402","label":"Site Performance","selected":false,"children":[]},{"value":"13403","label":"Technical Analysis","selected":false,"children":[]},{"value":"13404","label":"Timeseries","selected":false,"children":[]},{"value":"13405","label":"Trade","selected":false,"children":[]},{"value":"13406","label":"Universal Beneficial Owner","selected":false,"children":[]},{"value":"13407","label":"Valuation Certificates","selected":false,"children":[]},{"value":"13408","label":"Valuations","selected":false,"children":[]},{"value":"13409","label":"Vessels API","selected":false,"children":[]}]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Additional Information","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"A signed invoice, statement of work, or other useful correspondence and documents","descriptionHtml":"<p>A signed invoice, statement of work, or other useful correspondence and documents</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/196","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/196","calendarParams":{"firstDay":0,"date":"2024-12-22T12:24:56-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d022b19-9c4f-331c-bdd0-6aa928f3bb5b","appLinkName":"System Confluence","appLinkUrl":"https://vesonjira.atlassian.net/wiki","spaceKey":"vesonIMOS","spaceName":"IMOS On-Prem","spaceUrl":"https://vesonjira.atlassian.net/wiki/spaces/vesonIMOS","isServer":false},"labels":[],"projectKey":"VS","serviceDeskId":3,"kbLinkDomainURLs":["https://vesonjira.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWJmMjhjNi00ODAzLTQ4NzItYTZlMC1kNjJhMDRhYTFlMGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4ODk0OTYsIm5iZiI6MTczNDg4ODI5Nn0.OcUuGezChrd1m27NCQbftSNnCTnLB7HAqx2FHLWvJMw","targetCollection":"upload-project-11000","endpointUrl":"https://api.media.atlassian.com","clientId":"99bf28c6-4803-4872-a6e0-d62a04aa1e0f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fvesonjira.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2ZWUyZDMwOGE3ODAzODFhMWEwYzY0MjkyMTE0Y2UzYWQxMWRlODllOTVjYWY2ZGE0NTRkYTU5OWI1OThmMzdkIiwiaXNzIjoiMmQ0ZTRjMTMtNTZhMi0zNWI1LWE5MjctOWNkMmVhMTM0MDI0IiwiY29udGV4dCI6e30sImV4cCI6MTczNDg4OTE5NiwiaWF0IjoxNzM0ODg4Mjk2fQ.u_jAYd3YQvp-ZifJdAb9r0uhd3I7fMcaIOJXFgFpUeo\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjJkNGU0YzEzLTU2YTItMzViNS1hOTI3LTljZDJlYTEzNDAyNCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvdmVzb25qaXJhLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3Zlc29uamlyYS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJWUyIsImlkIjoiMTEwMDAifX19LCJleHAiOjE3MzQ4ODkxOTYsImlhdCI6MTczNDg4ODI5Nn0.sJuBCsX2-tVLtt1lFi4JFrdvPaJ2RBV9Y_zlK7Vih80\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vesonjira.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vesonjira.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"VS\\\",\\\"id\\\":\\\"11000\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"VS\\\",\\\"project.id\\\":\\\"11000\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"196\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://vesonjira.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:dev.dsapps.jira.addon.google-analytics-in-jira__data-collection--service-desk-portal-footer-create_request","name":"data-collection--service-desk-portal-footer","html":"<div class=\"ap-container\" id=\"ap-dev.dsapps.jira.addon.google-analytics-in-jira__data-collection--service-desk-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-dev.dsapps.jira.addon.google-analytics-in-jira__data-collection--service-desk-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"dev.dsapps.jira.addon.google-analytics-in-jira\",\n \"uniqueKey\":\"dev.dsapps.jira.addon.google-analytics-in-jira__data-collection--service-desk-portal-footer-create_request\",\n \"key\":\"data-collection--service-desk-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"data-collection--service-desk-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://dvdsmpsn-atlassian-cloud-add-ons.s3.amazonaws.com/free-by-atlassian/google-analytics-in-jira/data-collection.html?issue_key=&key=data-collection--service-desk-portal-footer&xdm_e=https%3A%2F%2Fvesonjira.atlassian.net&xdm_c=channel-dev.dsapps.jira.addon.google-analytics-in-jira__data-collection--service-desk-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=dev.dsapps.jira.addon.google-analytics-in-jira&lic=none&cv=1001.0.0-SNAPSHOT\",\n \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vesonjira.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vesonjira.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"VS\\\",\\\"id\\\":\\\"11000\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"VS\\\",\\\"project.id\\\":\\\"11000\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"196\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://dvdsmpsn-atlassian-cloud-add-ons.s3.amazonaws.com\",\n \"hostOrigin\":\"https://vesonjira.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=vesonjira","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"000ccdeee5d5121e52678294fffae570853c04f1_lout","baseUrl":"https://vesonjira.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://vesonjira.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"20485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"99bf28c6-4803-4872-a6e0-d62a04aa1e0f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1512cdf6f8364eb486c0317bae9f6267","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}